Tuesday, September 30, 2008

Leadership in Economic Crisis: Seven Steps

I've had several clients contact me about the psychological implications to the current economic crisis. Many leaders want to know how to handle this crisis in an emotionally intelligent way.

My advice?

Treat this crisis the same as any other crisis.

Leaders need to:

1. Keep calm.
2. Breathe.
3. Think clearly.
4. Get support for yourself.
5. Gather consensus.
6. Don't rush decisions.
7. Act decisively once decisions are made.

Thursday, September 25, 2008

More Evidence of Employee Emotional Disengagement

This article at CNN.com discusses the impact of 'daylighting' or people working more than one job at the same time.

The article by Ron Dicker states, "Many Americans are squeezing two jobs into one shift -- moonlighting by day, as it were -- as a hedge against a sagging economy or to maintain their style of living."

... and ...

"Shoehorning a second career into the same shift as your primary job is tricky -- and ethically questionable. Some workers do it with the approval of their superiors. But many do it in defiance of company policy (the main reason most "daylighters" interviewed preferred to remain anonymous) frustrating managers and human-resource executives."

As I wrote in my book LEADING PEOPLE THE BLACK BELT WAY: CONQUERING THE FIVE CORE PROBLEMS FACING LEADERS TODAY, research consistently shows that between 70% - 80% of employees are working at far less than peak capacity because they are emotionally disengaged from their jobs.

The culprit? The epidemic of poor leadership across corporate cultures.

As long as leaders continue to ignore the emotional impact of their emotionally unintelligent leadership processes, daylighting will continue, erroding the emotional connection of employees even more.

Monday, September 22, 2008

Einstein said ...

"Any intelligent fool can make things bigger, more complex, and more violent. It takes a touch of genius, and a lot of courage to move in the opposite direction."
~ Albert Einstein